Assistant Director Supported Employment Services – Houston, Texas

Full Job Description
Job Title: Assistant Director Supported Employment Services
Department: Adult Training & Employment Services
Program: Employment
Reports To: ATES Program Director
FLSA Status / Pay Type: Non-Exempt

Position Summary
This is a full-time position. The Employment Specialist is responsible for all aspects of service delivery to clients referred to the Employment Program. This includes development of customized employment plans for individuals and placing them in the most appropriate employment setting. Besides providing employment services, the Employment Specialist will approve the individuals for employment related financial assistance and perform other duties as assigned. This position requires maintenance of client cases with detailed documentation of service delivery.

Essential Duties and Responsibilities
Employment Services
Conducts intake & assessment.
Develops structured individual employment and self-sufficiency service plan for each client, addressing and assisting client to recognize their interests, strengths, needs, deficits, and goals towards employment.
Makes job referrals, assists with job applications, and facilitates job placements and job upgrades.
Trains client on effective interviewing skills, resume writing, vocational trainings and job coaching.
Provides information to clients about educational opportunities, including vocational and training programs and college courses relevant to client goals.
Collaborates with the Employment team in identifying appropriate jobs for clients.
Coordinates client services with VR Counselor and service providers.
Complies with funding source guidelines and requirements.
Maintains on-going interactions with current employers and education agencies while recruiting new ones to match clients’ employment and education needs.
Consistently and accurately completes data entry of client information using the agency and database systems.
Maintains client files with required forms, Employment Service Plan, case notes, and client assistance check request documentation.
Responds to individual client concerns with accurate information in a respectful, effective and timely manner.

Preferred bachelor’s degree or a minimum 5 years of experience providing career services, people development and working with diverse populations and clients with barriers.
Computer Skills
High degree of familiarity with Microsoft Office and standard office equipment required.
Must be comfortable using client database systems.
Internal: Communicates with the Program Director, Assistant Program Director, Job Coach and Direct Support Assistants regarding the program.

External: Communicates with staff of other providers, prospective and/or current employers, TWC/VRS counselors and organizations providing “real work” opportunities.

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